FAQ's

First and foremost, Hard Chrome Solutions offers the longevity and experience that our competitors can't, with locations throughout the United States. With more than 60 years in the industry and a team of 30 highly skilled technicians operating in 27 nationwide locations who all work in-house, not subcontracted as you'll find with other companies that have started up recently, our work and our coverage area is unsurpassed. We service all makes and models of industrial equipment.

Hard Chrome Solutions is headquartered in our tremendous 60,000-square-foot facility in Bridgewater, NJ, with satellite facilities in 27 locations throughout the country to provide swift and convenient service. Our location is fully stocked with an inventory of more than 18,000 parts, which means we have the parts you need, when you need them.

Hard Chrome Solutions is available 24 hours a day, seven days a week, 365 days a year, offering emergency repairs at the most critical times and helping you to prevent lost time, money, and productivity. We provide quick turnaround, with repairs done in 48 hours or less. Whenever you call, you can be assured that we'll pick up and we have a one-hour response time, with the fastest and most reliable dispatch in the industry.

We offer competitive pricing for top-notch materials and services designed specifically for your project. As in any other industry, our clients know better than to look for the lowest bidder if they want the job done well and on time, with the best materials and the finest mechanical engineers to ensure quality work.

At Hard Chrome Solutions, we take pride in our integrity, reliability, and outstanding reputation. When our work is done, it's done right, and we offer a full guarantee for 36 months from the date of installation or else we'll remove your product and install a new machine. All of our services and equipment is diligently tested in-house for six to eight hours and held to the highest standards for AGMA and ISO 9000 compliance. We check for noise, heat, vibration, and leaks, conducting a rigorous amount of tests by two engineers to appraise quality and performance. And we don't charge our clients until the job is done.

At Hard Chrome Solutions, we specialize in servicing a comprehensive range of industrial equipment across diverse sectors. Our expertise covers everything from complex gearboxes and hydraulic systems to industrial pumps and heavy-duty processing equipment. Whether you're in manufacturing, food processing, pharmaceutical, automotive, or chemical processing industries, our skilled technicians are equipped to handle both standard and custom equipment from all major manufacturers. Our deep understanding of various industrial applications ensures that every piece of equipment we service meets the highest performance standards.

Yes, preventive maintenance is a cornerstone of our service offerings at Hard Chrome Solutions. We understand that preventing equipment failure is far more cost-effective than emergency repairs, which is why we offer comprehensive preventive maintenance programs tailored to your specific equipment needs. Our expert technicians conduct thorough inspections, perform diagnostic testing, provide lubrication services, and carry out detailed component analysis. We work closely with your team to create a customized maintenance schedule that aligns with your production timeline, helping to maximize equipment lifespan while minimizing unexpected downtime and maintenance costs.

Our emergency repair process at Hard Chrome Solutions is designed for maximum efficiency and minimal downtime. When you contact our 24/7 emergency service line, our technical team immediately assesses your situation and dispatches the nearest qualified technician within our one-hour response guarantee. Our technicians arrive equipped with diagnostic tools and access to our vast inventory of 18,000+ parts, enabling them to quickly identify and address the issue. Throughout the repair process, we maintain constant communication with your team, providing regular updates on progress and expected completion times. Once repairs are complete, we conduct thorough testing to ensure everything meets our rigorous quality standards before returning the equipment to service.